Hotel Casa Santiago Tulum

Calle 10 Sur entre 5 y 7 Sur, Tulum 77780 MX
View Map Reservations: +1-800-760-7718
3.5 Star Property In Tulum (La Veleta)
Select Your Room:
10/24/2021 - 10/25/2021
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0 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

95
Excellent

Summary of 183 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 95/100 based on reviews from all travelers.

"Excellent accommodation. Great rooms and fantastic service."

Cleanliness

100/100
26 reviews

"Clean rooms. Clean accommodation facilities."

Service

99/100
82 reviews

"Efficient, friendly service with a nice reception."

Room

90/100
57 reviews

"Large, clean rooms with excellent beds."

Breakfast

89/100
40 reviews

"Tasty breakfast."

Food

89/100
6 reviews

"Delicious food."

Comfort

84/100
39 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

WiFi

79/100
5 reviews

"Good internet service."

Location

57/100
39 reviews

"Location is fine but far from the city centre."

Rated 91/100 based on reviews from couples.

"Very quiet. Delicious food."

Cleanliness

100/100
8 reviews

"Clean rooms."

Service

98/100
21 reviews

"Friendly service."

Breakfast

91/100
10 reviews

"Tasty breakfast."

Room

87/100
21 reviews

"Rooms are spacious and tidy and beds are alright."

Comfort

82/100
17 reviews

"Comfortable, quiet, large rooms and decent beds."

Location

56/100
16 reviews

"Location is ok."

Rated 94/100 based on reviews from solo travelers.

"Great room. Very comfortable."

Service

99/100
8 reviews

"Fantastic service."

Room

87/100
7 reviews

"Spacious rooms."

Comfort

84/100
7 reviews

"Large, comfortable rooms."

Location

58/100
6 reviews

"Location is ok."

Rated 91/100 based on reviews from families.

"Comfortable beds. Clean."

Service

99/100
6 reviews

"Friendly service."

Room

88/100
5 reviews

"Great room."

Rated 92/100 based on reviews from all travelers.

"Excellent accommodation. Great rooms and fantastic service."

Cleanliness

100/100
6 reviews

"Clean rooms."

Service

99/100
17 reviews

"Friendly service."

Room

89/100
8 reviews

"Spacious and tidy rooms."

Breakfast

89/100
7 reviews

"Tasty breakfast."

Comfort

86/100
7 reviews

"Large, comfortable rooms."

Location

57/100
6 reviews

"Location is ok."

Rated 92/100 based on reviews from couples.

"Great room. Fantastic service."

Service

99/100
6 reviews

"Fantastic service."

Room

88/100
5 reviews

"Great room."

Location

56/100
5 reviews

"Location is ok."

Rated 95/100 based on reviews from all travelers.

"Excellent accommodation. Great rooms and fantastic service."

Cleanliness

100/100
13 reviews

"Clean rooms. Clean accommodation facilities."

Service

99/100
38 reviews

"Friendly service and great reception."

Room

90/100
27 reviews

"Rooms are spacious and tidy and beds are alright."

Breakfast

87/100
19 reviews

"Tasty breakfast."

Comfort

83/100
12 reviews

"Spacious, comfortable room with acceptable beds."

Location

58/100
15 reviews

"Location is ok."

Rated 94/100 based on reviews from couples.

"Great room. Fantastic service."

Service

98/100
8 reviews

"Friendly service."

Room

87/100
8 reviews

"Great room."

Comfort

84/100
5 reviews

"Very comfortable."

Location

56/100
5 reviews

"Location is ok."

Rated 90/100 based on reviews from all travelers.

"Excellent accommodation. Great rooms and fantastic service."

Service

99/100
16 reviews

"Friendly service."

Breakfast

91/100
7 reviews

"Tasty breakfast."

Room

86/100
13 reviews

"Rooms are spacious with standard beds."

Comfort

82/100
10 reviews

"Spacious, comfortable room with acceptable beds."

Location

56/100
11 reviews

"Location is ok."

Rated 88/100 based on reviews from couples.

"Great room. Fantastic service."

Service

99/100
5 reviews

"Fantastic service."

Review Semantics by TrustYou

Property Description

A stay at Hotel Casa Santiago Tulum places you in the heart of Tulum, within a 5-minute drive of Dos Aguas Park and Cenote Crystal. This hotel is 2.7 mi (4.3 km) from Tulum National Park and 3.5 mi (5.7 km) from Gran Cenote.

Make yourself at home in one of the 6 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your Select Comfort bed comes with Frette Italian sheets. Rooms have private furnished patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dos Aguas Park - 1.8 km / 1.1 mi
Cenote Crystal - 3.2 km / 2 mi
Tulum National Park - 3.4 km / 2.1 mi
Gran Cenote - 5.7 km / 3.5 mi
Tulum Beach - 5.8 km / 3.6 mi
Tulum Mayan Ruins - 5.8 km / 3.6 mi
Playa Ruinas - 5.8 km / 3.6 mi
SFER IK - 6 km / 3.7 mi
Las Palmas Public Beach - 6.4 km / 4 mi
Playa Paraiso - 6.9 km / 4.3 mi
Tulum Monkey Sanctuary - 8.2 km / 5.1 mi
Kaan Luum Lagoon - 10 km / 6.2 mi
Cenote Manatí - 12.7 km / 7.9 mi
LabnaHa Ecopark Adventures - 14.6 km / 9.1 mi
Soliman Bay - 14.7 km / 9.2 mi

The preferred airport for Hotel Casa Santiago Tulum is Cancun Intl. Airport (CUN) - 120.2 km / 74.7 mi

Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Airport transportation (surcharge)
  • Outdoor pool
  • Wheelchair accessible – no
  • Luggage storage
  • Express check-out
  • Express check-in
  • Front desk (limited hours)
  • Water dispenser
  • Free WiFi
  • Designated smoking areas
  • Garden
  • Coffee/tea in common areas
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Total number of rooms - 6
  • Number of floors - 3
  • No rollaway/extra beds available
  • No elevators
  • Wheelchair accessible parking
  • Hiking/biking trails nearby
  • Laundry facilities
  • Tours/ticket assistance
  • Free self parking
  • Beach towels
  • Terrace
  • Area shuttle (surcharge)
  • Pool sun loungers
  • Bicycle rentals on site
  • Concierge services

Airport & Shuttle Information

Cancun Airport 120 km

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Italian Breakfast included

Pet Friendly?

Service animals not allowed

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

    Deposit is payable by wire transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property confirms they are implementing enhanced cleaning measures

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